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 ITIL® FOUNDATION CERTIFICATE
 IN IT SERVICE MANAGEMENT


Training Course Schedule, Description & Topics


  Course Date Exam Date Instructor
  27 - 29 Mar., 2017 13 Apr ., 2017 Engineer / Sally Hassan
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Description & Topics

 
The purpose of the ITIL® Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for Service Management. The ITIL® Foundation certificate in IT Service Management is not intended to enable the holders of the certificate to apply the ITIL practices for Service Management without further guidance. Read more about the ITIL® training outlines...


Certification Overview

The ITIL® Foundation exam consists of 40 multiple-choice questions, where only one choice can be correct and will be awarded a mark. The pass mark for this examination is 65% (26/40) and the exam duration is 60 minutes, and 15 minutes are additional for non-native English speakers.

Registration & Fees

Registration
  • Please fill in the Registration Form Here...
  • SECC will send a confirmation e-mail after 2 working days of course registration due date.

    Fees:
  • Training Fees: 1600 EGP/attendee
  • Exam International Fees: 2450 EGP / seat
  • Total Fees for the course and exam: 4050 EGP/Seat
         3850 EGP/Attendee instead of 4050 EGP/Attendee


  • After you receive SECC confirmation email:
    Payments are due in cash or cheque to ITIDA.
    Fees will be paid at: Smart Village - SECC premises - B121 to Mr. Ahmed Salama:
      - Room# : 1017
    - Tel. : 35345774
    - From 08:30 AM to 02:30 PM.
    By receiving SECC confirmation, this will put you under the constrain of obligation for setting your courses fees.
  • Please read the cancellation policy carefully here...

    For More Information

  • Mr. Mohamed Sabra
      - Dir.    : 202 - 3534 5045
    - E-mail: msabra@itida.gov.eg
     


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    Training Day Agenda

    09:00 AM - 11:00 AM Session 1
    11:00 AM - 11:15 AM COFFEE BREAK
    11:15 AM - 01:30 PM Session 2
    01:30 PM- 02:00 PM LUNCH BREAK
    02:00 PM - 04:00 PM Session 3


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