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Training Course Schedule, Description & Topics

  Course Date Exam Date Instructor
  27 - 28 June, 2021 14 July, 2021 Eng. Sally Hassan, SECC Expert
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Location - ONLINE

Description & Topics

The purpose of the ITIL® 4 Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for Service Management. Read more about the ITIL®4 training outlines and topics to be covered...

Target Audience

  • Individuals who require a basic understanding of the ITIL® 4 framework and how it may be used to enhance the quality of IT service management within an organization.
  • IT professionals that are working within an organization that has adopted and adapted ITIL® 4 who need to be informed about and thereafter contribute to an ongoing service improvement program. This may include but is not limited to, IT professionals, business managers and business process owners.

ITIL Foundation Exam

  • Paper Based

Registration & Fees

  • Training & Exam became one bundle as mandated by AXELOS.
  • To register, please fill in the Registration Form Here...
  • SECC will send a confirmation e-mail after 2 working days of course registration due date.

  • Total Fees for the course and exam: 5,580 EGP/Seat
  • After you receive SECC confirmation email please contact Mr. Ahmed Salama for payment infomation:
      - e-mail :
    - Tel. : 35345774
    - From 08:30 AM to 02:30 PM.
    By receiving SECC confirmation, this will put you under the constrain of obligation for setting your courses fees.
  • Please read the cancellation policy carefully here...

    For More Information
  • Mr. Mohamed Sabra
      - Dir.    : 202 - 3534 5045
    - E-mail:

  • More About SECC Training & Services
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    Training Day Agenda

    09:00 AM - 11:00 AM Session 1
    11:00 AM - 11:15 AM COFFEE BREAK
    11:15 AM - 01:30 PM Session 2
    01:30 PM- 02:00 PM LUNCH BREAK
    02:00 PM - 04:00 PM Session 3

    About ITIL